24 hours in advance (24 hours prior to flight's estimated arrival time for arrival flight, and 24 hours prior to your preferred meet up time for departure flights)

It is recommended to schedule a meet-up time at least 2 hours before the flight's departure time.

For EPA Arrival with Visa Affixation, Please contact: Member Contact Center (MCC) +66 (0) 2352 3000

• English speaker: Available 24/7
• Mandarin Chinese speaker: from 06.00 to 21.00 every day
• Japanese speaker: from 06.00 to 21.00 every day
• Korean speaker: from 06.00 to 21.00 every day

EPA service available at Suvarnabhumi Airport and Phuket International Airport International flight only

For EPA Connecting with Visa Affixation, Please contact: Member Contact Center (MCC) +66 (0) 2352 3000

• English speaker: Available 24/7
• Mandarin Chinese speaker: from 06.00 to 21.00 every day
• Japanese speaker: from 06.00 to 21.00 every day
• Korean speaker: from 06.00 to 21.00 every day

EPA service available at Suvarnabhumi Airport and Phuket International Airport International flight only